Automation can save your team and a business ton of time. In this blog, I will talk about How I think about automation from how other people think about automation.
When someone says automation the first things come in my mind Coding, Bots, Posting things automatically. That's automation for sure.
I also think automation from the business owner's point of view If can hand something to team members and it gets done effectively every single time then that's as good as automation. If that team members follow the process correctly and give end result same every single time then that's automation for business.
What things we need to actually automate in our business:
Regarding High Impact Tasks
This category could include tasks which directly affects the sales of the business or lead generation. It can have Automatic leads, Opportunity pipeline management, Marketing Automation, SEO automation etc
Regarding Tedious Or Boring Tasks
This category could include tasks that may have logging call records, filling excel sheets, Logging customer response, Next steps record etc.
Regarding Something Repeatable
This category could include those business processes which can be automated directly. For e.g if after taking orders from customer we send acknowledgment and invoice in the email then this task can directly be automated in the Business Salesforce Org.
Currently one of the best solution in the market for "actually" automating business:
A simple one-stop solution for all of above business problems can easily be addressed through Salesforce Enterprise Org. It can handle all simple and complex business processes at a single place and at the same time It will be customized as needed by businesses as every business is different at its root and we need to address that specifically.
Salesforce has divided its products among the following categories:
- Sales process automation
- Service cloud automation
- Commerce cloud automation
- Community cloud automation
- Marketing cloud automation
Each category addresses a department of a company and customers can buy one or more and all will be managed from one single unified platform database.
Additionally, since every business process is different so to address that salesforce provides standard out of box features or custom apex through which any salesforce product can be customized to any extent as needed.
Whether it is a small business or big enterprise salesforce has a portfolio of customers and that's because its license priced depends on how much features your business is using out of the complete product.
isn't it simply awesome for any business? you can talk to me anytime on this I am putting my mail address in below "Send Direct Email" button.
See you soon! bye
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